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sales@theperfumeplace.com



SHIPPING INFORMATION

We use US Mail services for all free shipping to the lower 48 states as well as to HI, AK, PR & APO/FPO addresses.

If you require delivery by a specific date, it is always best to call customer service at 1 800 418 7373 to see if your package is estimated to arrive on time. Thank you for shopping at 2001perfumes.com. Our goal is to ensure your 100% satisfaction with your shopping experience. If you have any questions or comments, please don't hesitate to contact us.

The Perfume Place PO BOX 1628 HOBE SOUND, FL 33475

Toll Free: 1 800 418 7373 Tel: 772 617 4589 Fax: 772 266 4485

INTERNATIONAL ORDERS

Due to the difficulty in getting accurate international shipping quotes automatically, we will contact you by email after you place your order with the shipping options and rates for your particular order to your country. If your order will fit in any of the flat rate boxes, we will also provide these rates as well. At that time you can decide if you still want to proceed with the order or cancel.

(Please note; international orders can only be shipped to the credit card holder at the credit card billing address - International orders are subject to our ability to verify this information with your bank.)

Returns & Exchanges

If you are unhappy with any item you receive, you may return the item as long as it is in its original, unopened/unused condition within 30 days of the delivery date for a full refund. Unless the product was defective leaving us, we do not refund shipping charges. If your order qualified for free shipping - our actual shipping cost will be deducted from refund.

Fraud Policies and Information

Ordering

Order Online

Our easy to use and secure online site is designed to make your online shopping experience simple and safe. Our secure server software (SSL) is the industry standard and among the best available for ecommerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. With new security features, your your credit card information is not displayed and not stored on our website.

Credit Cards Accepted

We accept the following major credit cards: Visa, MasterCard, American Express as well as Paypal, and mail in money orders. Western Union may be used for larger orders or International orders.

Order by Phone

If you need help with your order or prefer to speak with someone over the phone, call us toll free at 1 800 418 7373

Order by Fax

Don't want to order online? No problem. Just fill out our online order form and fax it to us at 1 772 266 4485

Sending a Money Order

Orders with money orders are shipped the day of receipt. We may hold check orders for up to 5 business days for your check to clear before shipping. Make Money Orders payable to The Perfume Place, note your order number and mail to:

The Perfume Place, PO BOX 1628 HOBE SOUND FL 33475

How to Order Online

To purchase an item online, simply click the "order" button to the right of the item. When you have finished adding items to your Basket, click "View Ordert" (in the left section of every page of our site). This is the beginning of the ordering process. Make any necessary adjustments to your order in the "Modify Basket" section.

Changing and Deleting an Item

If you wish to buy multiple quantities of an item you have placed in your Basket, go to "Modify Basket" and change the number in the "Quantity" box. Be sure to click the "Modify Cart" button at the bottom of your list of Shopping Basket items to confirm any changes.

If you wish to delete an item in your Shopping Cart, go to "modify cart" and place a zero in the "Quantity" box for the item and click the "Modify Cart" button at the bottom of your list of Shopping Basket items to confirm any changes.

Tax

The Perfume Place is required to collect sales tax of 6% (plus any local tax) on all orders shipped within the STATE OF FLORIDA. All orders billed & shipped outside of Florida are exempt from sales tax.

Back Orders & Out of Stock

We try our best to keep all items in stock, but in the event an item you request is back ordered or out of stock, we will send you an email to let you know when to expect it or we can offer you the item in a different size or package. You can decide to either have us ship it to you, or you will have the opportunity to change or cancel your order.